At flipsail.com, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, share, and safeguard your personal information. When you visit our website, use our services, or interact with us. Please read this policy carefully and contact us if you have any questions or concerns.
What Information Do We Collect?
We collect various types of information from and about you, including:
- Personal information: This is information that identifies you as an individual or relates to an identifiable individual. Such as your name, email address, phone number, shipping and billing address, payment information, and order history.
- Non-personal information: This is information that does not directly identify you. But may be linked to you indirectly. Such as your IP address, browser type, device type, operating system, referral source, pages visited, time spent, and other statistical data.
- Cookies and similar technologies: These are small files or pieces of data that are stored on your device when you visit our website or use our services. They help us remember your preferences, enhance your user experience, deliver relevant ads, and analyze our performance. You can manage your cookie settings in your browser or device.
How Do We Use Your Information?
We use your information for various purposes, such as:
- To provide you with our products and services, process your orders, communicate with you, and fulfill our contractual obligations to you.
- To improve our website and services, develop new features and products, conduct research and analysis, and measure our effectiveness and customer satisfaction.
- To personalize your experience on our website and services, tailor our content and offers to your interests and needs, and provide you with recommendations and suggestions.
- To protect our website and services, prevent fraud and abuse, enforce our terms and conditions, and comply with our legal obligations and requests from authorities.
To send you marketing communications, newsletters, surveys, promotions, and other information that may be of interest to you, with your consent or as permitted by law
How Do We Share Your Information?
We do not sell or rent your personal information to third parties for their own purposes. We only share your information with third parties in the following circumstances:
- With our service providers: These are third parties that perform services on our behalf or assist us in providing our products and services to you. They include payment processors, shipping carriers, web hosting providers, analytics providers, email service providers, advertising networks, and others. We only share the information that is necessary for them to perform their functions and we require them to protect your information in accordance with this policy and applicable laws.
- With our business partners: These are third parties that we collaborate with to offer you products or services that may be of interest to you. They include affiliates, co-branded partners, sponsors, and others. We only share the information that is relevant for the purpose of the partnership and we obtain your consent or give you the opportunity to opt out before doing so.
- With other users: If you choose to participate in any interactive features on our website or services, such as reviews, ratings, comments, forums, blogs, or social media platforms. Your name, username, profile picture, and any information you choose to share will be visible to other users. Please be careful about what you disclose and do not post any personal or sensitive information that you do not want to be public.
- With your consent: We may share your information with other third parties for any other purpose that you authorize or request.
How Do We Protect Your Information?
We take reasonable and appropriate measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use industry-standard encryption, firewalls, and other security technologies and practices to safeguard your information. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account and password and for preventing unauthorized access to your device.
What Are Your Choices and Rights?
You have certain choices and rights regarding your information, such as:
- You can update, correct, or delete your personal information by logging into your account or contacting us at support@flipsail.com.
- You can opt out of receiving marketing communications from us by following the unsubscribe link in the email or contacting us at support@flipsail.com.
- You can manage your cookie settings in your browser or device.
- You can request access to, portability of, restriction of, or objection to the processing of your personal information by contacting us at support@flipsail.com.
- You can withdraw your consent to our use of your information at any time by contacting us at support@flipsail.com.
- You can lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights.
How Do We Handle Children’s Privacy?
Our website and services are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13. We will delete it as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at support@flipsail.com.
How Do We Update Our Privacy Policy?
We may update our privacy policy from time to time to reflect changes in our practices, technologies, laws, or regulations. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website and services after the effective date of the updated policy constitutes your acceptance of the changes. We encourage you to review our privacy policy periodically to stay informed about how we collect, use, share, and protect your information.
